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Important Security Notice from MakeMusic

MakeMusic has issued a security notice for all registered customers of SmartMusic, Finale or Garritan products. On April 23rd, an attempted intrusion to MakeMusic’s computer systems was detected.

At this time, there is no indication of unauthorized acquisition of computerized data that would compromise the security, confidentiality, or integrity of personal information maintained by MakeMusic.

However, as a precaution, MakeMusic is encouraging all of their customers to change their current password to a new secure, strong password for all MakeMusic related products and accounts.

MakeMusic is in the process of hiring a third party computer security firm to review their  systems to prevent future compromises of online security, and has pledged to communicate with their customers when additional information becomes available.

If you have any questions or concerns, please contact MakeMusic’s Customer Support team.

source : finalemusic.com

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A Finale Tip When Working With Older Files

I recently received this helpful tip from Beth Varela, MakeMusic’s Digital Marketing Manager I thought was worth sharing:

“When I need to open files originally created in a much earlier version, I sometimes run into weird behaviors (usually only when I’m going really far back like revisiting a Finale 2005 score). I open the old file, export as MusicXML, then re-import the MusicXML file (before doing any other work). Finale will think that the file was created in the newer version.

For my purposes, I find this trick works well, and I used it all the time when I worked in the customer support department solving odd support cases.”

-Beth


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Finale : Cross-Layer Accidental Positioning

Q: In a score where two instruments share a single staff (in my example, Horn 1 and 2), I have an issue when it comes to accidentals. Here is  a picture of a printed score with an example of how this should look:

But here is Finale’s default placement:

I know that I can independently move both the accidental and the note, but I am wondering if there is a simpler method I am overlooking here?

A: In Document Options, locate the Accidentals category right at the top of the dialog, and after selecting it, look for “Use Cross-Layer Accidental Positioning”. Uncheck this option, which is on by default:

Your Finale example should now look like this:

That’s it! That’s all there is to it.

~robert

See also:

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It’s Official : MakeMusic Acquired by LaunchEquity

March 13, 2013 – MakeMusic announced today that the company will indeed by acquired by LaunchEquity, with the transaction closing in the second quarter of 2013.

In July, 2012, MakeMusic received a proposal from LaunchEquity Partners, LLC to acquire the operating assets of MakeMusic, excluding cash, and assume the related liabilities of MakeMusic, free and clear of all liens and encumbrances, for $13.5 million.

Makemusic software products include Finale, Smartmusic, Garritan & MusicXML.

Here is the official press release from the MakeMusic website:

more >> “It’s Official : MakeMusic Acquired by LaunchEquity”

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MakeMusic Confirms Receipt Of Proposal From LaunchEquity Partners, LLC

UPDATE 3/13/13

What a couple of weeks this has been for music notation software.

On July 16, 2012, MakeMusic, Inc. confirmed that it had received a proposal from LaunchEquity Partners, LLC (“LaunchEquity”) to acquire the operating assets of MakeMusic, excluding cash, and assume the related liabilities of MakeMusic, free and clear of all liens and encumbrances, for $13.5 million.

more >> “MakeMusic Confirms Receipt Of Proposal From LaunchEquity Partners, LLC”

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Finale and Free Technical Support

MakeMusic today announced a change to their technical support policy for Finale, which will go into effect later this summer. This change only affects customers who have not upgraded since Finale 2009.  The statement reads:

“MakeMusic, Inc. has a long tradition of providing free technical support for our Finale® customers. In a world where most software companies charge for technical support, MakeMusic is committed to offering free personalized support to its customers. To do so, it’s necessary to limit support of older software versions.

As of August 15, 2012, MakeMusic will no longer provide phone or case support for Finale 2009 and earlier versions. Users of Finale 2009 and older products will still be able to authorize their software, search for answers to frequently asked questions, and use other self-service resources online. The change is only with phone and case support.

MakeMusic will continue to offer free phone and case support for Finale 2012 AND two previous versions Finale 2011 and Finale 2010.”

Read MakeMusic’s support policy here.

Avid currently charges $100 per year for Sibelius Support.